November 24, 2007

Oops, Mind Your Teleconferencing Etiquette

Good manners is always appreciated anywhere and is a matter of common sense and consideration for others, combined. In the workplace, protocol remains basic despite the changing modes of doing business. So, do you know your teleconferencing etiquette?
Starting the conference
There is not much difference from the old-fashioned meeting procedures and the present practice for teleconferencing. As always, everybody should be on time and ready with their reports. It is unprofessional and inconsiderate to arrive late for meetings, and that0s exactly the same with teleconferencing.
If you are charged to facilitate a teleconference, do some tasks ahead. Part of your assignment is to prepare the venue and the equipment. For the venue, select a quiet place because background noise can be picked up by the speakerphones. While you are it, check the speakerphones if these are working, so these can be fixed or replaced days before the teleconference.
Proceed to prepare email messages. If it is the usual people meeting, you know who to inform through email the date and time of the teleconference. An omission is a costly mistake, as well as a slip of teleconferencing etiquette.
The information sent should include the agenda of the meeting. This will give the participants the […]

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